The Associations’ Edition Podcast
Richard Goss discusses Tangible Member Benefits in an Intangible World with Charlotte Kemp

Richard Goss discusses Tangible Member Benefits in an Intangible World with Charlotte Kemp

July 13, 2021
Managing members and member advocacy is an essential element of the association’s purpose. Rich Gott of MemberWise shares how he started a free-to-join membership association focussing on members in associations. We discussed how to do engagement in an online world and how to communicate about tangible benefits in an ever intangible world. 
 
MemberWise also conducted a great research project that launched now in June 2021 after receiving responses from 719 associations. The rearch report is available on the MemberWise website and is a valuable resource to use in response to the current circumstances of associations. 

 

"I am widely recognised as one of the leading membership thought-leaders / specialists in the UK and I chair The MemberWise Network - the largest free professional network for membership and association professionals.

I provide practical help and support to over 3,000 membership bodies looking to increase new member acquisition, improve member retention, enhance member value and optimise member engagement/participation to enable long term sustainable growth.

Throughout my career I have delivered a range of member-facing senior management team roles at a range of high profile membership bodies (including the Royal College of General Practitioners, The Law Society, Royal College of Psychiatrists, British Dental Association, College of Optometrists and Chartered Instititue of Educational Assessors)) and I pride myself on 'walking the talk'.

I regularly speak at national conferences, facilitate membership focused away days/working groups/client days (for organisations including The IET, Royal College of Nursing and Chartered Institute of Credit Management) and provide membership diagnostic consultancy insight/advice to leading membership organisations (including the British Society of Immunology, Institution of Fire Engineers and Royal College of Anaesthetists)."

 

Find our guest online at linkedin.com

 

The Associations Edition explores how volunteer-led associations are coping with challenges and changes to their association membership and management from around the world. 

 

Charlotte Kemp, Associations' Futurist, discusses the challenges and solutions that association executives are experimenting with and distills the learning into simple, actionable steps for volunteer-led associations, world wide.

 

Charlotte can be contacted at charlotte@charlottekemp.co.za.

 

This post can be found online at futurespodcasts.com

 

Learn more about Charlotte's associations work on her site https://charlottekemp.co.za/associations-in-the-future/

Kim Roberts talks about Responding Rapidly with Charlotte Kemp

Kim Roberts talks about Responding Rapidly with Charlotte Kemp

April 22, 2021

Kim Roberts is the Chair of SAACI, the Southern African Association for the Conference Industry. SAACI is a founder member of the SA Events Council and responded quickly to the Covid crisis. Kim and I discuss how our associations have supported members, provided information, lobbied government, and provided education to support members, as well as how there are still some things that we have been unable to address.

 

Find our guest online at www.saaci.co.za

 

The Associations Edition explores how volunteer-led associations are coping with challenges and changes to their association membership and management from around the world. 

 

Charlotte Kemp, Associations' Futurist, discusses the challenges and solutions that association executives are experimenting with and distills the learning into simple, actionable steps for volunteer-led associations, world wide.

 

 

Charlotte can be contacted at charlotte@charlottekemp.co.za.

 

This post can be found online at futurespodcasts.com

 

Learn more about Charlotte's associations work on her site https://charlottekemp.co.za/associations-in-the-future/

Malcolm Boyd talks Compliance with Charlotte Kemp

Malcolm Boyd talks Compliance with Charlotte Kemp

April 15, 2021

Far from boring, compliance in an association is an essential element of our existence as an association. Malcolm Boyd has developed learning insights to help association executives fully understand and embrace their responsibilities. Malcolm also does a great job in this conversation, of demonstrating the huge economic value of associations as well as the board members, association leaders, and volunteers and the work they do to add to the economic growth of a country, even though most of that value is unacknowledged and certainly not accounted for.

 

Malcolm is the founder and managing trustee of Third Sector Insights, a social enterprise that focuses on shining the light into the board rooms of nonprofit and social impact organisations, and founding member of the World Institute for Governance of Non-Profit Organisations. He is the chairman of World Vision South Africa, a global Christian relief, development, and advocacy organisation dedicated to working with children, families, and communities to overcome poverty and injustice. He is widely known by the South African SME support fraternity, especially for his role as founding CEO of NAMAC Trust.

He has a passion for excellence in the NPO sector with a particular focus on Board Leadership, Governance, and Executive Management. He lectures at Stellenbosch University Business School and presents the governance module for the NPO Management programme. In addition, he facilitates the one-day co-branded TSI/Institute of Directors South Africa’s (IoDSA) one-day programme on NPO Governance.

 

Find our guest online at www.thirdsector.co.za

 

The Associations Edition explores how volunteer-led associations are coping with challenges and changes to their association membership and management from around the world. 

 

Charlotte Kemp, Associations' Futurist, discusses the challenges and solutions that association executives are experimenting with and distills the learning into simple, actionable steps for volunteer-led associations, worldwide.

 

 

Charlotte can be contacted at charlotte@charlottekemp.co.za.

 

This post can be found online at futurespodcasts.com

 

Learn more about Charlotte's associations work on her site https://charlottekemp.co.za/associations-in-the-future/

Laura Coscarelli discusses Building Community with Charlotte Kemp

Laura Coscarelli discusses Building Community with Charlotte Kemp

April 8, 2021
Laura Coscarelli is a community strategist with Higher Logic, a firm that assists associations, member bodies, and companies to develop a better connection with their members and customer services to their clients. 
 
We had a great conversation comparing notes on how we connected with members and created value in membership during Covid. We also tackled the conversation about burnout and mental health during these challenging times, particularly for those who are serving in leadership roles while also being challenged in their own lives. 
 

Find our guest online at www.linkedin.com

 

The Associations Edition explores how volunteer-led associations are coping with challenges and changes to their association membership and management from around the world. 

 

Charlotte Kemp, Associations' Futurist, discusses the challenges and solutions that association executives are experimenting with and distills the learning into simple, actionable steps for volunteer-led associations, world wide.

 

 

Charlotte can be contacted at charlotte@charlottekemp.co.za.

 

This post can be found online at www.futurespodcasts.com 

 

Learn more about Charlotte's associations work on her site https://charlottekemp.co.za/associations-in-the-future/

Jonathan Low discusses Having a Global Mindset with Charlotte Kemp

Jonathan Low discusses Having a Global Mindset with Charlotte Kemp

March 25, 2021

Jonathan Low has taken his experience of years in the hospitality industry and allowed it to influence his contribution to and leadership of, first the Malaysian Association of Professional Speakers and then the presidency of the Global Speakers Federation and currently the presidency of the Virtual Speakers Association International.

 

Find our guest online at JonathanLow.net

 

The Associations Edition explores how volunteer-led associations are coping with challenges and changes to their association membership and management from around the world. 

 

Charlotte Kemp, Associations' Futurist, discusses the challenges and solutions that association executives are experimenting with and distills the learning into simple, actionable steps for volunteer-led associations, worldwide.

 

Charlotte can be contacted at charlotte@charlottekemp.co.za.

 

This post can be found online at futurespodcasts.com

 

Learn more about Charlotte's associations work on her site https://charlottekemp.co.za/associations-in-the-future/

Tsitsi Mutendi Discusses Passing the Leadership Baton with Charlotte Kemp

Tsitsi Mutendi Discusses Passing the Leadership Baton with Charlotte Kemp

March 18, 2021

We often speak of passing the baton in leadership, but Tsitsi Mutendi takes this analogy to a new level, giving us insight into some of the problems in both association leadership as well as family-owned businesses. Tsitsi is the founder of the African Family Firms Association and helps companies like this realise and cope with their unique problems.

 

Find our guest online at tsitsimutendi.com

 

The Associations Edition explores how volunteer-led associations are coping with challenges and changes to their association membership and management from around the world. 

 

Charlotte Kemp, Associations' Futurist, discusses the challenges and solutions that association executives are experimenting with and distills the learning into simple, actionable steps for volunteer-led associations, worldwide.

 

 

Charlotte can be contacted at charlotte@charlottekemp.co.za.

 

This post can be found online at futurespodcasts.com

 

Learn more about Charlotte's associations work on her site https://charlottekemp.co.za/associations-in-the-future/

Sid Peimer Discusses Lessons from 217 Years of Association with Charlotte Kemp

Sid Peimer Discusses Lessons from 217 Years of Association with Charlotte Kemp

March 11, 2021
Sid Peimer is the current Executive Director of the Cape Chamber and has helped the staff and members move online, connect, and support each other through this situation. While COVID might be unprecedented, what has been learned through previous unprecedented experiences has helped them to cope and thrive. 
 
 

Find our guest online at stratplanning.com

 

The Associations Edition explores how volunteer-led associations are coping with challenges and changes to their association membership and management from around the world. 

 

Charlotte Kemp, Associations' Futurist, discusses the challenges and solutions that association executives are experimenting with and distills the learning into simple, actionable steps for volunteer-led associations, world wide.

 

 Charlotte can be contacted at charlotte@charlottekemp.co.za.

 

This post can be found online at www.futurespodcasts.com

 

Learn more about Charlotte's associations work on her site https://charlottekemp.co.za/associations-in-the-future/

Elisa Pratt Discusses the Board Leadership Crisis with Charlotte Kemp

Elisa Pratt Discusses the Board Leadership Crisis with Charlotte Kemp

January 26, 2021

In an incredibly inspiring and challenging conversation with Elisa Pratt, self-proclaimed association nerd and expert in strategic non-profit solutions, we discuss the board leadership crisis experienced by associations as they cope with the COVID crisis, how we can engage meaningfully with members as well as new ways to think about strategic planning for associations. 

 

Find our guest online at www.associationtransformation.org

 

The Associations Edition explores how volunteer-led associations are coping with challenges and changes to their association membership and management from around the world. 

 

Charlotte Kemp, Associations' Futurist, discusses the challenges and solutions that association executives are experimenting with and distills the learning into simple, actionable steps for volunteer-led associations, world wide.

 

 

Charlotte can be contacted at charlotte@charlottekemp.co.za.

 

This post can be found online at www.futurespodcasts.com

 

Learn more about Charlotte's associations work on her site https://charlottekemp.co.za/associations-in-the-future/

Justin Hawes Talks International Collaboration with Charlotte Kemp

Justin Hawes Talks International Collaboration with Charlotte Kemp

December 3, 2020

Justin Hawes is a very connected association executive, representing the Events Greening Forum on the SA Events Council, as well as being President-Elect of the International Federation of Exhibition & Event Services. 

Justin shares some of the challenges experienced by exhibition businesses during COVID as well as the steps to make these events safer for the public while supporting the businesses they represent. 

 

Find our guest online at www.scandisplay.co.za

The Associations Edition explores how volunteer-led associations are coping with challenges and changes to their association membership and management from around the world. 

Charlotte Kemp, Associations' Futurist, discusses the challenges and solutions that association executives are experimenting with and distills the learning into simple, actionable steps for volunteer-led associations, world wide.

Charlotte can be contacted at charlotte@charlottekemp.co.za.

This post can be found online at http://futurespodcasts.com

 

Learn more about Charlotte's associations work on her site https://charlottekemp.co.za/associations-in-the-future/

Ellen Oosthuizen Talks Positivity with Charlotte Kemp

Ellen Oosthuizen Talks Positivity with Charlotte Kemp

November 25, 2020

Ellen Oosthuizen is the Chair of the PCO Alliance (Professional Conference Organisers) in South Africa as well as the representative of PCO Alliance to the SA Events Council. During South Africa’s lockdowns, PCOs have had a challenging time find new ways to support clients in the absence of live events. Ellen is hopeful that we will see the return of live events soon, citing our need as humans, to connect and collaborate.  

 

Find our guest online at www.pcoalliance.co.za

The Associations Edition explores how volunteer led associations are coping with challenges and changes to their association membership and management from around the world. 

Charlotte Kemp, Associations' Futurist, discusses the challenges and solutions that association executive are experimenting with and distills the learning into simple, actionable steps for volunteer led associations, world wide.

Charlotte can be contacted at charlotte@charlottekemp.co.za.

This post can be found online at http://futurespodcasts.com

 

Learn more about Charlotte's associations work on her site https://charlottekemp.co.za/associations-in-the-future/

 

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